Shipping & Delivery Policy
Effective Date: 24/08/2024
At Fasinoshoes, we are committed to delivering your orders quickly and efficiently. Please review our Shipping & Delivery Policy below to understand how we handle shipping and delivery.
1. Shipping Destinations
- Domestic Shipping: We ship to all states across India.
- International Shipping: Currently, we do not offer international shipping. Orders can only be shipped within India.
2. Shipping Charges
- Standard Shipping: We offer standard shipping across India. Shipping charges will be calculated at checkout based on your order value and location.
- Free Shipping: Enjoy free standard shipping on orders over ₹15,000.
3. Delivery Timeframes
- Processing Time: Orders are typically processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
- Shipping Time: Standard shipping typically takes 5-7 business days from the date of dispatch, depending on your location. Delivery to remote areas may take longer.
- Delays: Delivery times may be extended during peak periods, such as sales events, festivals, or due to unforeseen circumstances like weather conditions or logistical delays.
4. Order Tracking
- Tracking Number: Once your order is dispatched, you will receive an email with the tracking number and a link to track your order.
- Tracking Updates: You can track the status of your order using the tracking number provided. Please allow 24-48 hours for the tracking information to update after dispatch.
5. Delivery Issues
- Incorrect Address: Please ensure that the shipping address provided is accurate and complete. Fasinoshoes is not responsible for orders delivered to an incorrect or incomplete address provided by the customer.
- Missed Delivery: If you are not available to receive your package, the courier service may attempt redelivery or leave a notice with instructions on how to collect your package. Please follow the courier’s instructions to avoid any delays.
- Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us immediately at infocomfortin1@gmail.com or +91-9837034126. We will work with the courier to resolve the issue and ensure you receive your order.
6. Out-of-Stock Items
- Availability: While we strive to keep our inventory accurate, there may be instances where an item is out of stock after you place your order. In such cases, we will notify you and provide you with the option to choose an alternative item, wait for restocking, or receive a full refund.
- Partial Shipments: If only part of your order is in stock, we may ship the available items and notify you of the expected delivery date for the remaining items. No additional shipping charges will apply for the subsequent shipment.
7. Changes to Orders
- Order Modifications: If you need to modify or cancel your order after it has been placed, please contact us as soon as possible at infocomfortin1@gmail.com or +91-9837034126. We will do our best to accommodate your request, but please note that orders cannot be modified or canceled once they have been dispatched.
- Address Changes: If you need to change the delivery address after placing your order, please contact us immediately. Address changes are only possible before the order has been dispatched.
8. Contact Us
For any questions or concerns regarding our Shipping & Delivery Policy, please reach out to us:
- Email: infocomfortin1@gmail.com
- Phone: +91-9837034126
- Address: Shop No. S-24/3, Sanjay Place, Agra Factory 11/112 Hathras Road, Ram Bagh, Uttar Pradesh – 282002, India
Thank you for choosing Fasinoshoes. We appreciate your business and are committed to providing you with reliable shipping and delivery services.